Privacy Policy
This Privacy Policy describes how GEGWholesale.com (referred to as the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Contact Information
If you have any questions, require more details about our privacy practices, or want to file a complaint, feel free to contact us via email at support@gegwholesale.com or send a letter to:
123 Main Street
Suite 100
Anytown, AN 12345
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and details needed to process your purchases. If you contact us for support, additional information may also be collected. “Personal Information” includes any data that identifies an individual, as detailed below:
Device Information
- Purpose of collection: To display the Site properly on your device and analyze usage for improvements.
- Source of collection: Automatically collected through cookies, log files, web beacons, tags, pixels, and similar tracking technologies.
- Disclosure for a business purpose: Shared with Shopify and other service providers.
- Personal Information collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
Order Information
- Purpose of collection: To fulfill your order, process payments, arrange shipping, send confirmations, communicate with you, screen orders for fraud, and offer personalized marketing.
- Source of collection: Provided directly by you.
- Disclosure for a business purpose: Shared with Shopify, payment processors, shipping companies, and other vendors.
- Personal Information collected: Name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of collection: To provide effective assistance.
- Source of collection: Provided directly by you during support requests.
- Disclosure for a business purpose: Shared with third-party customer support services.
- Personal Information collected: Any information you choose to provide while seeking assistance.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with Personal Information, please contact us to request its deletion.
Sharing Personal Information
We share your Personal Information with third-party service providers to facilitate our services. Examples include:
- Shopify: Powers our online store. Read their privacy policy here.
- Compliance: Shared as needed to comply with laws or protect our legal rights.
Behavioural Advertising
We use Personal Information to provide targeted advertising that may interest you. Examples include:
- Google Analytics: Helps us understand Site usage. Learn more or opt-out here.
- Advertising preferences: Adjust settings for platforms like Facebook or Google.
For additional details, visit the Network Advertising Initiative or the Digital Advertising Alliance.
Cookies
We use cookies to enhance your experience. Below is a table detailing the types of cookies we use:
| Name | Function | Duration |
|---|---|---|
_ab | Used for admin access. | 2 years |
_secure_session_id | Helps with navigation. | 24 hours |
_shopify_country | Supports checkout functionality. | Session |
_shopify_m | Manages privacy preferences. | 1 year |
_tracking_consent | Tracks data collection preferences. | 1 year |
cart | Stores cart items. | 2 weeks |
_landing_page | Tracks landing page visits. | 2 weeks |
_shopify_s | Shopify analytics. | 30 minutes |
_shopify_y | Shopify analytics. | 1 year |
_orig_referrer | Tracks referral sites. | 2 weeks |
For more on managing cookies, visit All About Cookies.
GDPR & Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have specific rights:
- Access the Personal Information we hold about you.
- Request corrections, updates, or deletions.
- Request data portability for personal use.
To exercise these rights, contact us using the information above.
Retention Policy
We retain Personal Information related to orders unless you request its deletion. This retention supports compliance and improves service.
Automated Decision-Making
We do not engage in fully automated decision-making with significant legal effects. However, Shopify may use limited automated tools to prevent fraud.
Changes to This Privacy Policy
We may update this policy as needed to reflect changes in our practices or for legal reasons. Please review this page periodically to stay informed.
Complaints
If you have concerns about how we handle your data, contact us directly. If unresolved, you may file a complaint with your local data protection authority.